Cambridge Hearing Clinic

Welcome to New Hope Hearing

We provide complete hearing assessments, hearing aid dispensing, programming, maintenance and service in Cambridge and surrounding areas.

Don’t allow hearing loss to negatively impact your well-being and relationships.  New Hope Hearing offers a complimentary hearing screening and a free product demonstration to all customers in the Cambridge and the tri-cities area. We’re here to help you find a solution, whether it be as simple as wax removal or fitting the latest hearing aid technology.  There is no risk to exploring your options, all of our hearing aids come with a 90 day money-back guarantee!   CALL US TODAY at 519-220-1441

New Hope Hearing sign

    We go above and beyond.  We care deeply about offering the best possible services to our patients.  Some added services include:

    • Free in-home fittings
    • Affordable in-home hearing care
    • 90 day trial period for all new hearing aids (*Deposit may be required)
    • Free hearing consultations
    • Hearing aid repair (no matter where you bought your hearing aids!)
    • WSIB expertise

    If you’re suffering from hearing loss or having any hearing health concerns, don’t settle for a decreased quality of life. Come visit New Hope Hearing today for a free hearing consultation. We’ll complete a detailed assessment and provide a demonstration of exactly how our hearing aids work.

    Our hearing aids come with a 90 DAY MONEY BACK guarantee!

    *Deposit may be required.

    Our Services

    Hearing aid fitting, sales and service in Cambridge and area. Please see below for a full list of our services, or call (519) 220-1441 to book your appointment, or for more information.

    Hearing Assessments

    New Hope Hearing performs a complete diagnostic assessment of your hearing.READ MORE + »

    Programming & Fitting

    New Hope Hearing can fit and program all brands of hearing aids.READ MORE + »

    Service, maintenance and repair

    New Hope Hearing dispenses and services all hearing aid brands.READ MORE + »

    Hearing protection & swim plugs

    Customized ear molds are used to produce different styles of hearing devices.READ MORE + »

    Wax Removal

    Cerumen management – Certified ear wax removal.READ MORE + »


    We provide you with post-fitting orientation, counseling and rehabilitation.READ MORE + »


    Schedule Your Appointment Today

    Our Google Reviews

    New Hope Hearing IconNew Hope Hearing

    101 Holiday Inn Drive, Cambridge

    4.9 ★★★★★ 33 reviews

    • Avatar Maria Vasilescu ★★★★★ 2 months ago
      Always 5 star customer service.
      It was a fast appointment and all my issues were solved. Very happy with the service.
    • Avatar Sandy Caple ★★★★★ 3 years ago
      Lisa was very patient, helpful and knowledgeable during my consultation and hearing test. She made me feel very comfortable asking questions. The reception staff was super friendly and welcoming. The products are high end with a great warranty.
    • Avatar Gord Burkholder ★★★★★ 4 years ago
      Lisa Simmonds provides very professional and compassionate care. She takes the time to communicate with her clients. Her commitment goes above and beyond what is expected. I highly recommend New Hope Hearing to anyone having difficulty with their hearing.
    • Avatar David Marion ★★★★★ 5 years ago
      I decided to get custom ear plugs for sleeping. Staff were great taking the moulds. I picked them up yesterday and slept great with them. It was a bit hard getting them out this morning as they have a perfect seal. The db rating is better than the standard plugs and cylinders (29db). Would recommend this store and am happy I decided to go with custom plugs. No more waking up and looking for plugs that fell out during the night!
    • Avatar Frank Durnford ★★★★★ 6 years ago
      When describing New Hope Hearing Centre owner and staff the word that comes to mind is fantastic. From the moment you step through the door until the time you conclude your visit I truly believe that you will be very happy and satisfied with the service that was provided. I have been dealing with hearing centres since the early 1970’s and New Hope since they opened for business in 2010. In My books Lisa and her staff are Number 1 in my book. I have been to others in Cambridge and none compare to New Hope Hearing. So if looking for a fantastic place that is caring and knowledgeable New Hope Hearing is the place to go. So go check them out you won’t be disappointed..
    • Avatar Rick Howden ★★★★★ 7 years ago
      Had an incredible experience with Lisa from New Hope Hearing. As an excavator operator and construction foreman, I haven't treated my hearing as I should. Lisa tested my hearing, made some great recommendations and fitted me with custom hearing protection and custom ear bud compatible protection. Two thumbs up!👍👍
    • Avatar Nakao Pigeon ★★★★★ a year ago
      The staff was very friendly and accommodating. My ear had been plugged for a week and they fixed it quickly for me. Would definitely recommend.
    • Avatar lolo pitre ★★★★★ 7 years ago
      Very friendly and caring staff. Lisa will only have your best interest in mind and gives you the quality time you deserve. At New Hope Hearing you are treated like family!
    • Avatar Martin Smith ★★★★★ 3 years ago
      Awesome service every time!
    • Avatar Betty Barnes ★★★★★ 3 years ago
      Lisa and staff always provide the absolute best care possible for Jack.Cannot imagine how we'd have gotten by without her expertise and attention.Thank you Lisa & staff!
    • Avatar mike haid ★★★★★ 9 months ago
      very nice and helpful for the full process
    • Avatar Kris van der Zalm ★★★★★ 7 years ago
      Lisa Simmonds is one of those rare health care professionals who sincerely cares about achieving the best possible outcome for people in her care. With her diligent and caring attitude all our fears were alleviated . Thanks Lisa
    • Avatar J Robinson ★★★★★ 3 years ago
      What a wonderful experience here. From the moment I walked it the staff were welcoming and friendly. They treated everyone with care and respect, and even a few laughs. You should not look anywhere else for your hearing or ear care needs.
    • Avatar Shelley Bast ★★★★★ 2 years ago
    • Avatar Colleen McGregor ★★★★★ 3 years ago
      The most amazing people work there. Lisa is awesome so friendly and helpful. #1 hearing
    • Avatar Nikhil Raje ★★★★★ 7 years ago
      Very learned diagnosis. Lisa went through all tests before reaching a decision. Very Happy with the service. All the Best Lisa!
    • Avatar Complete Hearing ★★★★★ 3 years ago
      We have worked with Lisa for many years. She is one of the very best in her field.
    • Avatar Sarah Smith ★★★★★ 6 years ago
      Lisa is very knowledgeable and caring. Thank you for such a positive experience. Highly recommend!
    • Avatar Ben Mills ★★★★★ 6 years ago
      They continually do more than they need. They have stayed open late to take care of an issue I was facing.
    • Avatar Jim Harvey ★★★★★ 4 years ago
      Lisa the owner has been looking after my hearing for years know!!! Best place for hearing aids!!!!!
    • Avatar Ravi Desai ★★★★★ 3 years ago
      The staff was helpful and quick and professional. Will come back.
    • Avatar Kelly Feldcamp ★★★★★ 5 years ago
      Awesome service. Friendly, knowledgable and helpful.
    • Avatar Benny Perrie ★★★★★ 3 years ago
      Professional, experienced and caring service!
    • Avatar Mohit Mohit ★★★★★ 2 years ago
      Best wax cleaning
    • Avatar Matt Watson ★★★★★ 7 years ago
      Fantastic, knowledgeable and friendly staff!
    • Avatar Glenn Pascoe ★★★★★ 7 years ago
      Awesome people at New Hope Hearing!
    • Avatar Pauline Lytle ★★★★★ 9 months ago
    • Avatar Kelly Chedd ★★★★★ a year ago
    • Avatar Darlene Keating ★★★★★ 5 years ago
    • Avatar dylan simmonds ★★★★★ 7 years ago
    • Avatar Alison Kelly ★★★★★ 7 years ago
    • Avatar Carrie Chaves ★★★★★ 7 years ago
    • Avatar Claire Quinn ★★★★★ 2 years ago
    • Avatar John Moreland ★★★★★ a year ago

    We are dedicated to improving the quality of life for those with hearing challenges. Hearing loss impacts your communication, relationships, and overall well-being, and our mission is to empower you to experience the world with clarity and confidence. We take pride in our patient-centric approach, ensuring that each individual receives a tailored solution that suits their preference, budget, and lifestyle.

    front desk of New Hope Hearing Clinic
    Hearing clinic's parking lot
    office and hearing testing room