Google Reviews

New Hope Hearing IconNew Hope Hearing

101 Holiday Inn Drive, Cambridge

4.9 ★★★★★ 33 reviews

  • Avatar Maria Vasilescu ★★★★★ 2 months ago
    Always 5 star customer service.
    It was a fast appointment and all my issues were solved. Very happy with the service.
  • Avatar Sandy Caple ★★★★★ 3 years ago
    Lisa was very patient, helpful and knowledgeable during my consultation and hearing test. She made me feel very comfortable asking questions. The reception staff was super friendly and welcoming. The products are high end with a great warranty.
  • Avatar Gord Burkholder ★★★★★ 4 years ago
    Lisa Simmonds provides very professional and compassionate care. She takes the time to communicate with her clients. Her commitment goes above and beyond what is expected. I highly recommend New Hope Hearing to anyone having difficulty with their hearing.
  • Avatar David Marion ★★★★★ 5 years ago
    I decided to get custom ear plugs for sleeping. Staff were great taking the moulds. I picked them up yesterday and slept great with them. It was a bit hard getting them out this morning as they have a perfect seal. The db rating is better than the standard plugs and cylinders (29db). Would recommend this store and am happy I decided to go with custom plugs. No more waking up and looking for plugs that fell out during the night!
  • Avatar Frank Durnford ★★★★★ 6 years ago
    When describing New Hope Hearing Centre owner and staff the word that comes to mind is fantastic. From the moment you step through the door until the time you conclude your visit I truly believe that you will be very happy and satisfied with the service that was provided. I have been dealing with hearing centres since the early 1970’s and New Hope since they opened for business in 2010. In My books Lisa and her staff are Number 1 in my book. I have been to others in Cambridge and none compare to New Hope Hearing. So if looking for a fantastic place that is caring and knowledgeable New Hope Hearing is the place to go. So go check them out you won’t be disappointed..
  • Avatar Rick Howden ★★★★★ 7 years ago
    Had an incredible experience with Lisa from New Hope Hearing. As an excavator operator and construction foreman, I haven't treated my hearing as I should. Lisa tested my hearing, made some great recommendations and fitted me with custom hearing protection and custom ear bud compatible protection. Two thumbs up!👍👍
  • Avatar Nakao Pigeon ★★★★★ a year ago
    The staff was very friendly and accommodating. My ear had been plugged for a week and they fixed it quickly for me. Would definitely recommend.
  • Avatar lolo pitre ★★★★★ 7 years ago
    Very friendly and caring staff. Lisa will only have your best interest in mind and gives you the quality time you deserve. At New Hope Hearing you are treated like family!
  • Avatar Martin Smith ★★★★★ 3 years ago
    Awesome service every time!
  • Avatar Betty Barnes ★★★★★ 3 years ago
    Lisa and staff always provide the absolute best care possible for Jack.Cannot imagine how we'd have gotten by without her expertise and attention.Thank you Lisa & staff!
  • Avatar mike haid ★★★★★ 9 months ago
    very nice and helpful for the full process
  • Avatar Kris van der Zalm ★★★★★ 7 years ago
    Lisa Simmonds is one of those rare health care professionals who sincerely cares about achieving the best possible outcome for people in her care. With her diligent and caring attitude all our fears were alleviated . Thanks Lisa
  • Avatar J Robinson ★★★★★ 3 years ago
    What a wonderful experience here. From the moment I walked it the staff were welcoming and friendly. They treated everyone with care and respect, and even a few laughs. You should not look anywhere else for your hearing or ear care needs.
  • Avatar Shelley Bast ★★★★★ 2 years ago
  • Avatar Colleen McGregor ★★★★★ 3 years ago
    The most amazing people work there. Lisa is awesome so friendly and helpful. #1 hearing
  • Avatar Nikhil Raje ★★★★★ 7 years ago
    Very learned diagnosis. Lisa went through all tests before reaching a decision. Very Happy with the service. All the Best Lisa!
  • Avatar Complete Hearing ★★★★★ 3 years ago
    We have worked with Lisa for many years. She is one of the very best in her field.
  • Avatar Sarah Smith ★★★★★ 6 years ago
    Lisa is very knowledgeable and caring. Thank you for such a positive experience. Highly recommend!
  • Avatar Ben Mills ★★★★★ 6 years ago
    They continually do more than they need. They have stayed open late to take care of an issue I was facing.
  • Avatar Jim Harvey ★★★★★ 4 years ago
    Lisa the owner has been looking after my hearing for years know!!! Best place for hearing aids!!!!!
  • Avatar Ravi Desai ★★★★★ 3 years ago
    The staff was helpful and quick and professional. Will come back.
  • Avatar Kelly Feldcamp ★★★★★ 5 years ago
    Awesome service. Friendly, knowledgable and helpful.
  • Avatar Benny Perrie ★★★★★ 3 years ago
    Professional, experienced and caring service!
  • Avatar Mohit Mohit ★★★★★ 2 years ago
    Best wax cleaning
  • Avatar Matt Watson ★★★★★ 7 years ago
    Fantastic, knowledgeable and friendly staff!
  • Avatar Glenn Pascoe ★★★★★ 7 years ago
    Awesome people at New Hope Hearing!
  • Avatar Pauline Lytle ★★★★★ 9 months ago
  • Avatar Kelly Chedd ★★★★★ a year ago
  • Avatar Darlene Keating ★★★★★ 5 years ago
  • Avatar dylan simmonds ★★★★★ 7 years ago
  • Avatar Alison Kelly ★★★★★ 7 years ago
  • Avatar Carrie Chaves ★★★★★ 7 years ago
  • Avatar Claire Quinn ★★★★★ 2 years ago
  • Avatar John Moreland ★★★★★ a year ago

Person holding phone giving a 5 star review